Question 1

How do I book an appointment?

Accepted Answer

You can book an appointment through our online booking system on the Book Now page. Simply select your service, choose your preferred date and time, enter your location, and pay the required deposit to secure your spot.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 48-72 hours in advance to ensure availability. For special events like weddings or parties, we suggest booking 2-4 weeks ahead.

Question 3

Can I book same-day appointments?

Accepted Answer

Same-day appointments may be available depending on our schedule. Contact us directly to check availability for last-minute bookings.

Question 4

What areas do you service?

Accepted Answer

We serve the entire Dallas-Fort Worth Metroplex including Dallas, Arlington, Waxahachie, Mansfield, Cedar Hill, DeSoto, Duncanville, Red Oak, Midlothian, Irving, Plano, Frisco, and surrounding upscale areas.

Question 5

Why is a deposit required?

Accepted Answer

Deposits help us secure your time slot and ensure commitment to your appointment. They also cover preparation costs and protect our stylists' schedules.

Question 6

Are deposits refundable?

Accepted Answer

No, deposits are non-refundable. However, you may transfer your deposit to a new appointment date one time, provided you give us at least 24 hours notice.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, Cash App, Venmo, Zelle, and cash. Payment for the remaining balance is due at the time of service.

Question 8

What are the deposit amounts?

Accepted Answer

$25 for basic services (makeup, facials, kids braiding), $50 for installs, braids, medical wigs, and senior care, and $75 for classes and training sessions.

Question 9

How do I know which service to book?

Accepted Answer

If you're unsure which service is right for you, you can contact us for a consultation. We're happy to help you choose the best option for your needs and budget.

Question 10

Are prices fixed or do they vary?

Accepted Answer

Our prices listed are starting prices. Final pricing depends on factors like hair length, density, complexity of style, and additional services requested. We'll provide a quote before your appointment.

Question 11

Do you provide the hair/products?

Accepted Answer

For most hair services, clients provide their own hair. We can recommend quality hair vendors. All products for makeup and skincare services are included in the price.

Question 12

What if I need to add services during my appointment?

Accepted Answer

Additional services can be added during your appointment if time permits. Additional charges will apply and payment is due at the time of service.

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